Frequently Asked Questions
Everything you need to know about enhancing your outdoor space.
What are your shipping rates and delivery times?
We offer flat-rate shipping on all orders, with free delivery on purchases over $150. Most items arrive within 5-7 business days, though larger furniture pieces may require additional time for freight handling.
Are your products weather-resistant?
Yes, our outdoor decor is specifically designed to withstand various climates. We utilize UV-resistant coatings, rust-proof metals, and treated woods to ensure longevity against sun, rain, and snow.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please note that custom-made orders and clearance items are final sale.
How do I track my order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer assembly services for large furniture?
Most of our furniture is designed for easy DIY assembly with tools included. For larger patio sets, we offer a professional assembly service at checkout for an additional fee in select metropolitan areas.